Redesigning Covve Scan: From mainly a B2C tool to an empowered B2B solution with enhanced features and a modern UI.
Overview
The Covve Scan app redesign aimed to modernize the user interface, enhance usability, and address feedback from our users. As a product designer, I led the redesign, ensuring a seamless and intuitive experience while maintaining the app's core functionality.
As a product used by both B2C and B2B users, the B2B experience was quite limited. We began exploring ways to improve it, focusing on better team collaboration, enhanced group sharing and new integrations to support business needs.
App Logo icon
Starting with the app icon, we refined its design to create a more modern and recognizable look. This was the first step in a broader branding refresh, ensuring a cohesive visual identity .
Creating the Design System
Before starting the redesign, the app’s design system was a chaotic mix of outdated components that lacked consistency. I began by reviewing the existing elements, identifying key areas of improvement, and gradually refining them. From there, I built a cohesive design system to streamline the UI and ensure consistency across the app. This included updating buttons, icons, typography, and other core components to align with the new modern design. The design system not only improved the visual consistency but also allowed for faster iteration and better collaboration with the development team.
Identifying and Addressing Pain Points in the Homepage and Menu
Starting with the Homepage and Menu, through interviews and surveys, we identified several pain points that were limiting the app’s usability. Users struggled with the lack of key features such as filters, sorting and grouping, as well as the inability to manually add cards, which made the app less practical. The three-dot menu caused confusion due to its small dropdown, and the layout in menu felt cluttered, with mismatched icons, giving the interface an outdated, unprofessional feel. Additionally, the floating action button (FAB) only supported scanning, leaving users without options to add or share their cards manually.
To address these issues, we split the redesign into focused tasks. One major task was to improve the homepage by adding features like filters, sorting, and grouping, which gave users more flexibility in managing their cards. Another task was the menu redesign, where we restructured the layout for better clarity and ease of navigation, ensuring users could easily find essential features.
Redesign Overview
The redesign was rolled out in phases, each focusing on key areas such as navigation, functionality, and visual design. Guided by user feedback, we simplified the interface, introduced features like filters and grouping, and modernized the overall look. We continuously monitor performance and user feedback to ensure the app evolves to meet users’ needs.
The following screens highlight some of the key areas that were redesigned.
Menu
To simplify the user experience, we restructured the menu into four core sections, making it easier for users to find and manage key features:
Plan: Users can upgrade, review, and manage their subscription plan anytime, ensuring transparency and ease of access to their account details.
My Business Card: This section allows users to view, create, and share their digital business card—a crucial feature for maintaining and sharing professional connections.
Team Collaboration: Aimed at business users, this section enables users to create groups, with owners able to view members and track the number of cards exchanged. We also added new features to support team collaboration, streamlining sharing and management.
Settings: All system-related settings, including app preferences are housed here
By organizing the menu into these four sections, we ensured a more intuitive, user-friendly navigation experience that supported both individual and business needs.
Wrapping Up
Redesigning the Covve Scan app has been an exciting journey, focused on enhancing the user experience through intuitive design and meaningful features. This case study highlights just a few of the improvements made, all driven by user feedback and needs.
With over 1,2M users benefiting from these updates, the changes have had a significant impact. While there’s much more work behind the scenes - from ideation to final execution - every decision was made with the user in mind. My goal was to create a functional, seamless experience that users could rely on daily.
I'm proud of the impact these changes have had and grateful for the collaborative process with my team. Together, we’ve built an app that users genuinely love.